Shipping & Returns
During the online checkout process, you will have the choice to select In Store Pickup to have your item picked up at our retail location at 180 - 820 Village Drive, Port Coquitlam.
Please allow 1- 3 business days for your order to be fulfilled; you will receive an email confirmation once your order is ready for pick up. Orders placed on Saturday, Sunday or company observed (stat) holidays will not be processed until the following business day.
Please pick up your order within 7 days of receiving the confirmation email stating your order is ready for pick up.
For more information on contactless In Store Pickup pickup please call 604-942-7518 or email [email protected]
Orders placed within Canada are shipped within 1-3 business days of receiving your order via Canada Post, at a flat shipping rate of $20.00. We will issue you a tracking number once we have sent out your order. You will be able to track your package once it is scanned in by the postal service.
Any order placed after 3 p.m. PST Monday to Friday will be processed the following business day.
Hampton Home & Garden does not ship orders on Saturday, Sunday or company observed holidays.
Please note, the return label fee is $7.99 and will be deducted from your credit and/or store credit.
Any questions or concerns can be sent to [email protected]
Currently, Hampton Home Living does not ship outside of Canada.
For Online Returns/Exchanges please follow the directions listed out below:
4. Once you have sent your items back for return please email us with the tracking details.